Conflict Resolution Framework Checklist
🧘 Conflict Resolution Framework Checklist
1️⃣ Recognize the Conflict
Identify visible and hidden signs of conflict
Acknowledge tension early
Create a safe space to address it
2️⃣ Understand All Perspectives
Listen actively without interruption
Clarify each party’s goals, needs, and concerns
Use empathy to validate emotions
3️⃣ Communicate Effectively
Use “I” statements instead of blame
Remain calm and respectful
Ask open-ended, non-judgmental questions
4️⃣ Identify Root Causes
Separate symptoms from root problems
Explore unmet needs or misunderstandings
Look at systemic or environmental factors
5️⃣ Generate Solutions
Brainstorm together without judgment
Explore win-win compromises
Evaluate pros and cons of each option
6️⃣ Agree on a Resolution
Define clear actions and responsibilities
Document the agreement if needed
Ensure mutual commitment
7️⃣ Follow Up
Check in after implementation
Evaluate progress and satisfaction
Adjust the agreement if necessary
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