Online Ticketing System Checklist
🎟️ Online Ticketing System Checklist
🧾 Ticket Creation & Categories
Create multiple ticket types (GA, VIP, Early Bird)
Set price tiers and availability
Include add-ons and custom fields
Enable group or bulk ticket options
💳 Payment & Checkout
Integrate with Stripe/PayPal
Support multiple currencies
Send confirmation emails and receipts
Apply discount codes and promos
📨 Ticket Delivery & Access
Send e-tickets with QR/barcodes
Allow download or mobile access
Validate tickets at entry points
Track scan history for fraud prevention
📈 Reporting & Analytics
Track ticket sales in real-time
Monitor refunds and cancellations
View demographic data of attendees
Export reports to CSV or Excel
💬 Customer Support
Provide a helpdesk or support email
Allow customers to re-send tickets
Handle disputes and refund requests
Collect post-event feedback
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